Shipping Policy
Shipping & Delivery
At Pronjoe, we make it a priority to deliver your order quickly, securely, and without complications. Once your payment is approved, our team begins processing your purchase—usually within one business day. As soon as your package ships, we’ll email you a confirmation along with a tracking link so you can monitor its journey in real time.
Estimated Shipping Times & Flat Rate
Processing Time | Delivery Timeframe | Shipping Fee |
---|---|---|
1 business day | 2–4 business days | $6.99 flat |
Every order is shipped directly from our U.S. warehouse, ensuring fast and consistent delivery.
Trusted Carriers & Service Area
We ship with reliable partners like UPS and FedEx Ground to ensure safe, on-time arrival. Based on your location, you might see additional delivery options at checkout.
Shipping Restrictions
At this time, we only ship within the 48 contiguous United States. Unfortunately, we do not offer delivery to the following areas:
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Alaska & Hawaii
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Puerto Rico & Guam
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U.S. Virgin Islands
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APO/FPO military addresses
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International destinations
Delivery Timing & Delays
While we aim to hit all estimated delivery windows, some delays can happen due to weather, holidays, or courier disruptions. If any issues arise, we’ll notify you and do our best to resolve things promptly.
Need Support with Your Order?
Our customer support team is always ready to assist. If you have any delivery questions or concerns, feel free to reach out at:
📧 support@pronjoe.com