Terms of Service

Last Updated: September 28, 2025

1. AGREEMENT TO OUR LEGAL TERMS

We are Pronjoe Shop LLC (“Pronjoe,” “we,” “us,” or “our”), a company registered in the United States with a principal place of business at 100 School Road East, Asheville, NC 28803, USA.
This document governs your use of pronjoe.com (the “Site”) and any related products or services that reference or link to these legal terms (collectively, the “Services”).

You can contact us by email at support@pronjoe.com.

These Legal Terms constitute a legally binding agreement between you—whether personally or on behalf of an entity (“you”)—and Pronjoe Shop LLC concerning your access to and use of the Services.
By accessing or using the Services, you acknowledge that you have read, understood, and agreed to be bound by all of these Legal Terms.
IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, YOU MUST DISCONTINUE USE IMMEDIATELY.

We may update or modify these Legal Terms at any time. Changes will be reflected by updating the “Last Updated” date. It is your responsibility to review these terms periodically.

All users who are minors in their jurisdiction (typically under 18) must have parental permission and supervision to use the Services.


2. INTELLECTUAL PROPERTY RIGHTS
Our Intellectual Property

We own or license all intellectual property rights in our Services, including all source code, databases, software, website designs, audio, video, text, photos, and graphics (collectively, the “Content”), as well as all trademarks and logos (the “Marks”).
These are protected by U.S. and international copyright, trademark, and unfair competition laws.

Your Use of Our Services

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for personal, non-commercial purposes, provided you comply with these Legal Terms.

You may not copy, reproduce, distribute, display, or exploit any part of the Services without our express written consent.
For permissions, contact support@pronjoe.com.

Your Submissions and Contributions

By submitting any content (“Submissions” or “Contributions”) to us, you grant Pronjoe Shop LLC a worldwide, royalty-free license to use, copy, and distribute such content for any lawful purpose.
You are solely responsible for your Submissions and agree to indemnify us for any claims arising from them.


3. USER REPRESENTATIONS

By using the Services, you represent that:

  • All information you provide is accurate and up to date.

  • You have the legal capacity to agree to these Terms.

  • You will not use automated means (bots, scripts, etc.) to access the Services.

  • You will not use the Services for unlawful purposes or in violation of any law.


4. USER REGISTRATION

You may need to register to use some Services.
You are responsible for maintaining the confidentiality of your password and account information.
We may remove or change any username that we consider inappropriate or offensive.


5. PRODUCTS

We strive to display accurate product descriptions, colors, and details.
However, we do not guarantee accuracy due to differences in device displays.
Products are subject to availability and may be discontinued at any time. Prices are subject to change.


6. PURCHASES AND PAYMENT

We accept:

  • Visa

  • Mastercard

  • PayPal

You agree to provide complete and accurate payment information and authorize us to charge your payment method for purchases, including applicable taxes and shipping fees.
We reserve the right to refuse or cancel orders and correct pricing errors at any time.


7. RETURN POLICY

Please review our Return & Refund Policy posted on the Site before making any purchase.


8. PROHIBITED ACTIVITIES

You may not use the Services for any unlawful or unauthorized purpose.
Examples include (but are not limited to):

  • Attempting to hack, disable, or interfere with the Services

  • Uploading malware or spam

  • Using automated tools to scrape data

  • Harassing or impersonating others

  • Using the Services for commercial purposes without our consent


9. USER-GENERATED CONTRIBUTIONS

If you post or submit content, you represent that you have full rights to do so and that it does not violate any laws or third-party rights.
All user-generated content is considered non-confidential and may be used by us.


10. CONTRIBUTION LICENSE

By posting Contributions, you grant Pronjoe Shop LLC an unlimited, perpetual, worldwide license to use, display, and reproduce your content for business or promotional purposes.
You retain ownership but grant us usage rights.


11. GUIDELINES FOR REVIEWS

Reviews must reflect genuine experiences, may not include offensive or false statements, and must comply with applicable laws.
We reserve the right to moderate or remove any reviews.


12. THIRD-PARTY WEBSITES AND CONTENT

Our Services may include links to third-party websites.
We are not responsible for their content, accuracy, or practices. Use third-party sites at your own risk.


13. ADVERTISERS

We may display third-party advertisements but do not endorse or control them.
Your interactions with advertisers are solely between you and those third parties.


14. SERVICES MANAGEMENT

We reserve the right to monitor and manage activity on the Services, including removing harmful or illegal content and restricting access when necessary.


15. PRIVACY POLICY

We care about your privacy. Please review our Privacy Policy.
By using the Services, you consent to the processing of your data in the United States.


16. TERM AND TERMINATION

We may suspend or terminate your access to the Services at any time for violations of these Terms or applicable laws.
You may not create new accounts after termination without our consent.


17. MODIFICATIONS AND INTERRUPTIONS

We may update, modify, or discontinue the Services at any time without notice.
We are not liable for any service interruptions or losses caused by maintenance or technical issues.


18. GOVERNING LAW

These Legal Terms are governed by and construed in accordance with the laws of the State of North Carolina, without regard to conflict-of-law principles.


19. DISPUTE RESOLUTION
Informal Negotiations

We will attempt to resolve disputes informally for at least 30 days before pursuing arbitration.

Binding Arbitration

If unresolved, disputes will be settled by binding arbitration under the rules of the American Arbitration Association (AAA), held in North Carolina.

Exceptions

Claims involving intellectual property rights, theft, or injunctions may proceed in court in North Carolina.


20. CORRECTIONS

We may correct errors, inaccuracies, or omissions on the Services without prior notice.


21. DISCLAIMER

The Services are provided “as is” and “as available.”
We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.
We are not liable for inaccuracies, interruptions, or security breaches.


22. LIMITATION OF LIABILITY

Pronjoe Shop LLC and its affiliates are not liable for indirect, incidental, or consequential damages.
Our total liability to you will not exceed the amount paid by you in the six (6) months preceding the claim.


23. INDEMNIFICATION

You agree to indemnify and hold Pronjoe Shop LLC, its officers, and employees harmless from claims or damages arising from your use of the Services or violation of these Terms.


24. USER DATA

We may retain data transmitted to our Services for operational purposes.
You are responsible for maintaining backups of your own data.


25. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

By using the Services, you consent to receive electronic communications from us and agree that electronic agreements and signatures satisfy legal requirements.


26. CALIFORNIA USERS AND RESIDENTS

If your complaint remains unresolved, you may contact the California Department of Consumer Affairs,
1625 North Market Blvd., Suite N 112, Sacramento, CA 95834
Phone: (800) 952-5210 or (916) 445-1254


27. MISCELLANEOUS

These Legal Terms and any posted policies constitute the entire agreement between you and Pronjoe Shop LLC.
Our failure to enforce any term is not a waiver.
If any provision is found unenforceable, the remainder remains valid.

Pronjoe Shop LLC
100 School Road East, Asheville, NC 28803, USA
📧 support@pronjoe.com

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